Delivery information

  • Delivery is included in the cost of all product purchased through this website.  However, there may be a small surcharge for RD deliveries and deliveries to Waiheke Island, Queenstown, Wanaka and Stewart Island.  Please contact us for detailed costings.
  • Moana will endaevour to ship goods within 48 hours of receiving full payment. If a delay in this is likely the customer will be informed by email and alternative arrangements made. If Moana is not able to ship goods, then a full refund will offered.
  • All boards (Moana Air Boards excluded) will be shipped to the nearest Mainfreight Transport depot for collection.  Accessories will be delivered door to door.
  • Please check all products are received in good order and condition before you sign for them.  All Moana warranties or Carriage of Goods Act responsibilities will be void if damage is found after collection or drop off.